Refund and Returns Policy
Return Policy
Due to the nature of our products, we cannot accept returns on opened or used items for health and safety reasons.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the issue. We will provide a replacement or refund at our discretion.
Order Cancellations
Orders can be cancelled within 24 hours of placement, before they are shipped. Once shipped, orders cannot be cancelled.
Refund Process
Approved refunds will be processed within 5-10 business days to the original payment method.
Contact Us
For return or refund requests, please contact us at goodpuffco@gmail.com with your order number and details.
Note: This is a template. Please customize based on your actual return policy.